35%
20%
~10h
"We were looking for a more current, efficient way to source candidates and reduce manual work. From the start, Betterleap felt like a true partner. They really listened to our team and delivered on what we needed."
Kathy King, Director of Talent Acquisition at Community Health Network
About
Community Health Network is a nonprofit health system serving more than 200 sites of care and affiliates across Central Indiana. Their talent acquisition team supports hiring across staff and leadership roles, helping the organization meet growing demand in a competitive healthcare labor market.
Challenge
Meeting Rising Talent Demands With a Lean Recruiting Team
With more than 16,000 caregivers across the region and demand continuing to rise, Community Health Network’s lean recruiting team faced increasing urgency to keep a strong pipeline of qualified professionals in place.
Kathy King, director of talent acquisition, and her team oversaw full-cycle hiring across staff and leadership roles. Despite the team’s deep experience, they found that existing recruiting platforms couldn’t keep up with their hiring pace.
Costs were climbing — monthly spend on traditional platforms had increased significantly, driven by frequent upsells and required add-ons. Yet the results weren’t measurable or reliable. Reported hire numbers often didn’t align with Community Health Network’s own records, raising questions about true return on investment.
The team also struggled with data quality. Outdated contact information and stale resumes forced recruiters to spend more time sourcing. Manually filtering through irrelevant or inaccurate profiles also slowed the outreach process.
To manage budget constraints, Community Health Network reduced monthly spend on recruiting platforms and eliminated unnecessary services. However, this shift lowered their visibility, making it more difficult to surface and connect with the right candidates.
Community Health Network needed a solution that could deliver accurate, current candidate data, helping their team work faster without breaking the budget. After a series of reference calls and demos, they found the right fit in Betterleap — an AI-driven platform built to streamline healthcare recruiting.
"We were spending a lot of money and just not seeing a lot of value from the tools we were using. It was frustrating — we needed something that gave us more current information with less manual work."
Kathy King, Director of Talent Acquisition at Community Health Network
Solution
Smarter Sourcing Simplifies Outreach and Improves Results
From day one, Betterleap and Community Health Network have collaborated closely, directly engaging with Kathy’s recruiting team and tailoring workflows to match the health system’s needs.
Today, Betterleap’s AI-powered sourcing engine helps the team quickly surface qualified, up-to-date candidates. Recruiters simply type queries like “ICU nurse within 30 miles of Indianapolis” and receive targeted results — no more sifting through outdated profiles or stale contact information. The platform draws from a database of more than 35 million healthcare professionals, including verified licensing and credential data, giving the team access to a deeper, more reliable talent pool.
Betterleap’s verified contact details and automated email outreach and sequencing enable more efficient, personalized campaigns. The platform automatically surfaces validated email addresses and phone numbers, allowing Kathy and her team to prioritize meaningful candidate connections, without the manual sourcing or dead ends that slowed their process on previous platforms.
By consolidating sourcing into a single, intuitive platform, Community Health Network has reduced their reliance on costly third-party tools and upsells. Betterleap delivers measurable value and transparency, empowering Kathy’s team to focus on building strong relationships with top healthcare talent.
With Betterleap, Community Health Network sources the right candidates more effectively in a challenging healthcare labor market, enhancing both productivity and team morale.
"Betterleap is really user-friendly. It’s easy to see everything in one place, adjust search criteria, and get results quickly."
Kathy King, Director of Talent Acquisition at Community Health Network
Results
Increasing Efficiency with 35% Faster Sourcing and 20% More Outreach
In less than a year, Community Health Network transformed their recruiting workflow with Betterleap’s intuitive platform. Recruiters connect more efficiently with qualified talent, reducing manual work, accelerating outreach, and empowering the team to focus on relationship-building.
Here are the results Community Health Network has seen since the partnership began:
35% increase in sourcing efficiency
20% increase in outbound outreach
~10 hours per week savings per recruiter
What’s next for the partnership? Kathy and her team are excited for the upcoming launch of Betterleap’s AI Agent: a sourcing engine designed to work continuously behind the scenes, identifying and delivering qualified candidates without manual input.
"I’m especially excited about Betterleap’s AI Agent. Having a tool that can work behind the scenes 24/7 will make a big difference for our team."
Kathy King, Director of Talent Acquisition at Community Health Network